TERM & CONDITIONS

1. GENERAL

1.1 This website www.decorative.com.my is owned and operated by Decorative Film Marketing Sdn. Bhd (“DFM”). Registered office: Head Office, No. 5, Jalan BA 2/1, Kawasan Perindustrian Bukit Angkat, 43000 Kajang, Selangor DE, Malaysia. Registered in Malaysia with Company Registration Number: 447958-P, SST Number: W10-1810-32000290.

2. ACCEPTANCE OF AGREEMENT

You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you.

3. CHANGES TO TERMS & CONDITIONS

We reserve the right to change these terms & conditions from time to time so would recommend that they are reviewed regularly. All changes are effective as and when they are published on the website.

4. INTELLECTUAL PROPERTY & CONTENT

All trademarks, logos, images and content remain the property of DFM and/or its affiliates, licensors or
suppliers. You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of DFM, unless for personal use.

5. LIMITED RIGHT TO USE

The viewing, printing or downloading of any content, graphic, form or document from the Site grants you only a limited, non-exclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).

6. EDITING, DELETING AND MODIFICATION

We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site, including this Agreement, without further notice to users of the Site.

7. INDEMNIFICATION

You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.

8. NON-TRANSFERABLE

Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents are not transferable and may only be used by you.

9. FRAUD

the Terms and Conditions of use have been violated, or other abuses have occurred as determined by DFM in its sole discretion. If membership has been revoked, DFM reserves the right to refuse application or readmission to the membership program.

10. ACCURACY OF CONTENT

All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding. Every effort is made to ensure that the color and design of the product appear as accurately as possible, however the actual colors you will see can vary dependent upon your computer equipment and as such we cannot guarantee that the goods on delivery will reflect the color on your computer. Any links from this site are for convenience purposes only and should not be deemed as an endorsement for
the products or services therewith. DFM shall not be liable to any person for loss or damage arising from the use of the information contained within this site or in any linked sites.

11. DAMAGE TO YOUR COMPUTER

Although we make every effort to make sure that this site is free from viruses and defects unfortunately we cannot guarantee that use of this website or those linked from it will not cause damage to your computer. DFM will not be liable for any loss or damage caused from the use of this site.

12. DISCLAIMER

The information from or through the site are provided “as-is,” “as available,” and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information and services may contain bugs, errors, problems or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service. In particular, but not as a limitation, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation of damages set forth above are fundamental
elements of the basis of the bargain between us. This site and the information would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation or guarantee not expressly stated in this
agreement.

12. DISCLAIMER

The information from or through the site are provided “as-is,” “as available,” and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information and services may contain bugs, errors, problems or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service. In particular, but not as a limitation, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation of damages set forth above are fundamental
elements of the basis of the bargain between us. This site and the information would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation or guarantee not expressly stated in this
agreement.

13. LIMITS

All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. We will not be liable to you for any incidental, special or consequential damages of any kind that may result from use of or inability to use our site. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.

14. USE OF INFORMATION

We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

15. THIRD-PARTY SERVICES

We allow access to or advertise third-party merchant sites (“Merchants”) from which you may purchase or otherwise obtain certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of such merchants is at your sole risk and is without warranties of any kind by us, expressed, implied or otherwise including warranties of title, fitness for purpose, merchantability or non-infringement under no circumstances are we liable for any damages arising from the transactions between you and merchants or for any information appearing on merchant sites or any other site linked to our site.

16. THIRD-PARTY MERCHANT POLICIES

All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations
or commitments on behalf of the other.

17. PRIVACY POLICY

Our Privacy Policy, as it may change from time to time, is a part of this Agreement.Securities Laws This Site may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions,
plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like “anticipates,” “expects,” “believes,” “estimates,” “seeks,” “plans,” “intends” and similar expressions are intended to identify forward looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.

18. LINKS TO OTHER WEBSITESL

The Site contains links to other Websites. We are not responsible for the content, accuracy or opinions express in such Websites, and such Websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

19 SUBMISSIONS

All suggestions, ideas, notes, concepts and other information you may from time to time send to us (collectively, “Submissions”) shall be deemed and shall remain our sole property and shall not be subject to any obligation of confidence on our part. Without limiting the foregoing, we shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions and shall be entitled to unrestricted use of the Submissions for any purpose, without compensation to the provider of the Submissions.

20. APPLICABLE LAW

You agree that all actions or proceedings arising directly or indirectly out of this agreement, or your use of the site or any samples or products obtained by you through such use, shall be litigated in the circuit court of Malaysia. You are expressly submitting and consenting in advance to such jurisdiction in any action or proceeding in any of such courts, and are waiving any claim that is an inconvenient forum or an improper forum based on lack of venue. This site is created and controlled by DFM. As such, the laws of Malaysia will govern the terms and conditions contained in this Agreement and elsewhere throughout the Site, without giving effect to any principles of conflicts of laws.

21. VERIFICATION OF MEMBER’S ADDRESS

DFM reserves the right to contact a Member via email to verify the accuracy of account information (including the Member’s correct name and address) that is needed to provide the Member with the information he or she requested from DFM.

22. TERMS OF SALE

All orders are subject to availability and confirmation of the order price. When placing an order with DFM you must be over 18 years of age, be legally capable of entering into a binding contract and possess a valid credit or debit card acceptable to us. Please be aware that your card will be debited immediately at the end of the checkout process.

1. Contract
When an order is placed you will receive a confirmation email, this email is just an acknowledgement and does not constitute acceptance. A contract will be formed once the goods that you have ordered have been shipped to you.

2. Pricing & Availability
While we try to ensure that all details, descriptions and prices that appear on the website are correct some errors may occur. If we discover an error in price for any goods that you have ordered we will inform you as soon as possible and ask you to either re-confirm the order at the right price or cancel. If you choose to cancel and have already paid for the goods you will receive a full refund.

3. Payments
You represent and warrant that if you are purchasing something from us or from our Merchants that
(i) any credit card information you supply is true, correct and complete,
(ii) charges incurred by you will be honored by your credit card company, and
(iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

4. Promotion Policy
• All promotions running in DFM’s website are subject to each promotion’s terms and conditions.
• All promotions run independently and can’t be combined with other ongoing promotions unless otherwise stipulated.
• Each discount / voucher / promo code (if any) can only be used once per transaction per account and cannot be combined with other ongoing promotions unless otherwise stipulated.
• Each discount / voucher / promo code comes with an expiry date and will end by 11.59pm on the specified date.
• DFM reserves the right to hold or cancel any order which violates any promotion’s terms and conditions.

5. Shipping & Delivery
A) Standard Delivery
• Delivery will take from 7 to 14 working days for domestic order and 10 to 21 working days for oversea order upon confirmation of order (excluding weekend & public holidays) where your order will be processed and dispatched from our warehouse. Please note that this may take longer during peak sales period and in certain countries.
• A signature is required upon receiving your order as a proof of receipt. In the event that you are not available to receive your order on the assigned date, please call or message us at: +6012-6117838 or email to [email protected].

6. Cancellation Policy
DFM reserves the right to hold or cancel any order with prior notice when deemed necessary.
DFM will proceed with cancellation should circumstances below occur:
• The item is not / no longer available.
• Pricing disputes arise.
• Product illustration differs from actual product.
• Payment failed or not received.
• Payment information could not be verified.
• The order cannot be shipped to the address provided or where the shipping address could not be verified.
• Violation of DFM’s Terms and Conditions.
• Cancellation initiated by the Customer.
• Any other unforeseen circumstances that lead to cancellation.
Upon cancellation, refund will be processed accordingly and might take up to 14 working Days.

7. Return / Exchange Policy
You are eligible for a full refund or exchange if items received are incorrect, damaged or defective:
• The item received is not what you ordered, e.g.: the model or colour is different from what is indicated on the order summary.
•There are missing items.
•The item is found to be damaged upon receiving.

Returned or exchange items must meet the following requirements:
• You must notify us with a return or exchange request to [email protected] within 7 days of receiving your item.
Our team will review your request and issue a Return or Exchange Permit to you. The item must be shipped within 7 calendar days upon receiving the Return or Exchange Permit with provision of proof of the receive date and return shipping date. (e.g.: postal or courier receipt)
• Returned item must be in original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns that do not fulfil these criteria.
• Returned item must be unused or hasn’t been installed.
You will be eligible for a full refund or exchange if the item has been inspected and verified that the item was in perfect condition as described above.

8. Refund
Depending on the mode of payment you’ve selected upon transaction, you will be offered the mode of refund based on your payment mode and may be required to enter additional information.
Your refund will take between 1 to 15 working days depending on our partnering banks. Please consult the table below for details:

Payment Method Refund Method Expected Refund Time
Credit Card / Debit Card Credit Card / Debit Card

charge reversal

Up to 15 working days
Online Banking Bank Transfer 5 – 7 working days

9. IPP Admin Fee
IPP Admin Fee is imposed on any item that are sold and payment under the zero interest 12/24/36 months Credit Card Instalment Plans, except for zero interest 6 months plan will be waived as a result of our efforts to promote our goods on the market.